Return and Refund Policy
| If you are not happy |
If you are not satisfied with your purchase of a product you have 30 days to send an email requesting an exchange or refund. Please note that 3SB Creative Youth Centre does not permit the return of or offer refunds for the following products:
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| Retail item return | 3SB Creative Youth Centre products may be returned within 30 days of purchase for a refund if purchased directly from 3SB Creative Youth Centre
Item(s) must be in the original packaging, unworn, unwashed, unused with tags/stickers still attached, & accompanied by a copy of the original invoice. A restocking fee will be charged on all products returned for a refund. Customers are responsible for packaging and ensuring returned merchandise.
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| Retail item exchange | 3SB Creative Youth Centre products may be exchanged within 30 days of purchase for a different size or style only. All exchanges must receive approval as well as a return authorization number. Item(s) must be in the original packaging, unworn, unwashed, unused with tags/stickers still attached, & accompanied by a copy of the original invoice. A restocking fee on larger items will be charged.
Item(s) must be returned to 3SB Creative Youth Centre studio location.
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| Registration | 3rd Street Beat Entertainment has partnered with Dance Studio Pro to provide you with the convenience of being able to sign in for classes and purchase classes and products online. It is our intention to ensure that your information is safe, kept private and will never be shared or sold. As the internet can be an unsecured place there are measures taken by Dance Studio Pro to ensure that credit card information will never be stored and thus no one will have access to this information, not even the staff at 3rd Street Beat. All Class purchases are non-refundable and non-transferable, however credit can be put towards your account for future use. We do make exceptions for medical conditions. These decisions are considered on a per situation basis. Workshop deposits and payments are non-refundable, unless otherwise stated. All gift cards expire one year from the date of purchase. All transactions are processed in Canadian Dollars (CAD). If you book a session online or in person and do not cancel within two hours of the class, either online, by phone or in person, you will be charged for your session. If you ever have any questions or concerns, you can contact us directly at admin@my3sb.com |